SHIPPING: THE BASICS

If we have received your order before 13:00 we will ship your order the same day Monday to Friday. Where we experience high volumes of orders we may ship your order the next working day but this is highly unusual.

Domestic orders will be shipped in a plain brown jiffy bag, international orders will be shipped in a plain brown postal box with no outward identification of what is inside.

We never have access to your payment information. The only personal information recorded by our website is your shipping information, name and contact information.

We only ship to these locations, this is because through trial and error we know we can get our products delivered to these destinations safely and securely.

Free shipping and next day delivery options available.

See our detailed shipping page here and our dedicated UK info page here

From £14.95 and delivered in as soon as 5 days

To see all shipping options and rates see our detailed shipping page here

From £7.50 and delivered in as soon as 2 days

To see all shipping options and rates see our detailed shipping page here

From £16.95 and delivered in as soon as 1 week

To see all shipping options and rates see our detailed shipping page here

We lose about 0.1% of our orders to customs confiscations and we reship these orders free of charge.

Lost orders may need to go through a claim process with the shipping provider to ensure the package was not delivered.

Giving the shipping provider permission to leave your parcel outside your residence with no signiture voids the insurance we have placed on all orders. Please arrange to be available to accept your order.

Sometimes bottles can get damaged or leak in transit, though this is very rare.

If you experience either of these problems simply send us a picture of the damaged items within 48 hours of recieving them and we will either refund or reship to you.

Please store bottles upright once recieved, leaving bottles on their side will weaken the seal and may cause leaking. This is not a design flaw but the interaction of the chemical being in contact with the seal for an extended period of time.

We take great pride in providing the best quality products at the best prices and with the most competitive shipping. We don't hoard large stocks of our product as the longer they wait to be shipped the less effective they become. Every bottle we ship is fresh and ready to use. To make them last longer keep them in the fridge.

Due to the trade agreements between the UK and US there are no customs and duty payable on orders to the US.

Customs and duty are payable on orders shipped to Canada. This rate is variable and is somewhere between 15-20%

Due to the UK leaving the European Union there will be customs and duty payable on the total value of your order This is usually equivialent to around 20% of the total price.

Customs and duty are payable on orders shipped to Austrailia and New Zealand. This rate is variable and is somewhere between 10-20%

Our products are flammable!

Do not use near fire or flames, lit cigarettes, space heaters or any other source of ignition.

Under no circumstances drink or ingest the contents of our bottles, this can be fatal.

If swallowed, drink two glasses of milk or water, induce vomiting and call a physician or poison control immediately. You can find the number to poison control on the side of the bottle.

Avoid contact with skin.

Do not inhale contents directly from bottle.

Always store bottles upright and out of direct sunlight. Leaving your bottles on their side will causes them to leak

Our products must not be purchased by persons under the age of 18, Adult signatures will be required upon delivery. This policy is strictly enforced.